Admission / Discharge Procedures

Admission

The first place to check in the hospital is the Admission Office which is opened 24 hours a day.
Documents needed upon admission:
1- Identity card or passport.
2- Physician admission order. The physician should have admitting privilege to Monla hospital.
3- Authorization Form / Approval from insurance companies or governmental organizations.
4- Down-payment for cash patients.

After Admission Office procedures, a nurse will direct the patient to the Laboratory & Radiology Departments to perform the exams requested by the treating doctor than guide the patient to his room.

During the patient stay in the hospital, the nursing team is available and ready to keep him satisfied & to provide the best care.

Discharge

When the treating doctor signs the discharge slip, the patient file will be sent to the Billing Department. The patient bill preparation process takes approximately ½ an hour; therefore, the patient & his relatives are kindly requested to wait in the room until the cashier calls.


Medical Records

Upon admission, a medical file is opened to the patient. This file contains all the treatments rendered, laboratory & radiology exams performed & doctors medical reports. All these documents will be kept in the hospital under strict confidentiality. Copies of the exam results or general report of the patient health status is provided upon request.